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Medical Receptionist – Brighton

We’re looking for customer-focused medical front desk receptionists for our Brighton Urgent Care and Occupational Medicine clinic. Our receptionists are the face of our clinic to anyone who comes in our doors, so a positive attitude and the ability to multitask in a fast paced environment are a must. If you’re a medical assistant, that’s a plus (but not required), since you would be able to provide clinical services to patients as needed.

Here’s what you can expect from us:

  • Onboarding and training up front to get your career with us off to a great start
  • The chance to be proficient with advanced technology
  • Supportive management focused on your success
  • Holiday celebrations, dress up days and community events
  • Casual dress code
  • Benefits including affordable health, dental and vision insurance

Here’s what we expect from you:

  • Positive, upbeat and friendly
  • Exceptional, super star customer service
  • A “See it. Solve it. Do it” attitude
  • Willingness to jump in and support your team
  • A commitment to our values: Do the right thing. Show others you care. Do your best.

(*Schedule is 3 12-hour shifts and a possible additional half shift, rotating over every other weekend.)

Responsibilities include:

  • Greets incoming patients and visitors; explains check in process; assists patients with electronic registration; verifies insurance and enters information into electronic medical record.
  • Explains processes for receiving care and treatment including wait times and queues.
  • Answers patient and customer questions, involves managers, billing staff or others to get accurate, timely information to patients.
  • Collects co-pay, self-pay and other fees; handles cash and credit card payments, balances daily cash receipts.
  • Assists with checking in workers comp and occupational medicine patients; contacts employers as needed.
  • Conducts call backs as directed by providers including getting lab results, prescription refills, tickler files, re-scheduling and general messages.
  • Conducts drug and alcohol testing as needed.
  • Manages multiple, competing priorities using organizational and great interpersonal skills; demonstrates professionalism and a positive attitude in dealing with the public in sometimes stressful situations


  • High School diploma or GED required, some college preferred
  • Prior experience in a busy medical office
  • Completion of Medical Assistant training program preferred but not required
  • Excellent attendance and punctuality record
  • Computer proficiency including Google Drive, MS Office, and electronic medical record (EMR/EHR) system; demonstrated ability to learn new systems quickly and independently.
  • Diplomacy, tact and ability to stay calm under pressure.

To learn more about Advanced Urgent Care & Occupational Medicine, visit our website at