If  you are experiencing symptoms of COVID-19 please call 303-558-0509.

March 3, 2020

To our Patients, Customers and Community Members, 

Concern about the novel coronavirus (COVID-19) is understandable and appropriate. We are carefully monitoring the development of COVID-19 across the nation and in Colorado. 

First and foremost, we want you to know the facts: 

  • To become sick with the COVID-19, someone needs to be exposed to the virus. CDC defines exposure as being within approximately 6 feet of someone with a confirmed infection for a prolonged amount of time. 
  • The Coronavirus is spread from person-to-person through respiratory droplets produced when an infected person coughs or sneezes. While some news outlets are reporting community spread, the CDC has not yet determined the causes. 

We are prepared to handle suspected cases of COVID-19 in all of our facilities. The following procedures will be followed, unless the CDC recommends otherwise: 

  1. If a patient presents in the clinic with coronavirus symptoms (fever, chills/rigors, headache, non-productive cough, dyspnea, and myalgia) and has recently traveled to an affected country or been in contact with someone with confirmed coronavirus, we will want to immediately move them out of the waiting room and into an exam room.
  2. In an effort to reduce exposure, only essential personnel should enter the exam room. Providers and Patient Care Techs treating potentially infected patients will don a N95 respirator mask, goggles and gloves. N95 masks are specialized masks that filter 95% of particulates in the air. At this time the CDC recommends these masks are only used by healthcare workers who are treating a suspected case of COVID-19. Regular surgical ear-loop masks are still available and can be used provided to those with other respiratory cases.
  3. Our healthcare providers will use CDC’s following criteria to evaluate patients in the U.S. individuals meeting this criteria are defined as a Person Under Investigation (PUI).
  4.  In the event of a PUI immediately we will immediately contact the Colorado State Health Department at (303) 692-2000 and complete a COVID-19 PUI Case Investigation Form. The organization’s Safety Officer will also be contacted in order to implement our Internal Exposure Control measures.

Finally, we want to remind everyone, this is not a crisis. There are many kinds of respiratory illnesses circulating right now. In an effort to keep everyone healthy we want to remind you of some basic preventative measures: 

  • Wash hands often and for a full 20 seconds with soap. 
  • Use proper Sneeze and Cough Etiquette, making sure to use tissues or sneeze/cough into your sleeve. Used tissues should be placed into appropriate receptacles. 
  • It is important to keep your immune system strong. Get plenty of sleep, eat healthy, and it’s too late to get your flu shot if you haven’t received yours yet. 

Please don’t hesitate to reach out with any questions or concerns, 

Kate Euser

Safety Officer

Director of Training & Innovation

(303) 659-9700 x530