FAQ

Walk-in or pre-register online. Open 7 days a week with evening hours.

General FAQs

Urgent care medical centers, like Advanced Urgent Care & Occupational Medicine in Colorado, fill an important gap in the medical community. Urgent cares bridge the gap between primary care providers and emergency departments.

Urgent cares are equipped to handle most minor illnesses and injuries. These centers have extended hours to complement the hours of your primary care physician’s office. Our clinics are open 7 days a week. That means we are open evenings and weekends to accommodate many work schedules.

If you’re on the go, or looking for the clinic closest to work or home, keep in mind that we have clinics across the Denver metro area. Stop by an urgent care clinic instead of the emergency room for non-life-threatening illness or injury.

Click here to learn when to choose your PCP, urgent care, or ER.

Urgent cares treat most minor illnesses or injuries. Click here for a full list of what we treat. It is important to go to the ER if you are experiencing a life-threatening illness or injury including, but not limited to: chest pain, continuous bleeding, severe allergic reactions, severe shortness of breath, and more.

Keep in mind that the wait time is typically shorter at an urgent care than at the ER. While walk-ins are always welcome, Advanced Urgent Care also offers online reservations for same-day medical care. Reserving your spot will help you to avoid long wait times.

The average visit cost for an urgent care visit is $160, while the average cost of a visit to the ER is $400 to $2,000.

Much like the emergency departments, the urgent care is staffed with physician associates and nurse practitioners. A physician is also the medical director who oversees and ensures the utmost level of care.

Click here for more information on the differences between urgent cares and the ER.

Advanced Urgent Care treats patients of all ages including infants. Many of the common pediatric illnesses we treat are: COVID, ear infection, upper respiratory infection, cough, sore throat, strep throat, RSV, and fever. Click here to learn more about pediatric illnesses and when to bring  your child to an urgent care for evaluation and treatment.

We also offer sports physicals. Click here to learn more about athletic physicals.

Yes, we have a patient portal. You can view health records, check test results, message your provider, and more!

Click here to create your account and access the patient portal.

Yes, we have Spanish-speaking employees and we utilize a translator service.

Yes, we accept walk-ins and patients can reserve their spot online. Since we are a walk-in clinic, there are emergencies we have to prioritize. We also treat and diagnosis a variety of illnesses and injuries that may take longer to assess and treat.

If you do not have a driver’s license to use as an ID, we also accept passports. If neither of those are available, we will need something with your picture and name on it for identification.

As of April 2023, any patient younger than 18 years old must be accompanied by a parent or legal guardian. If another person is accompanying the minor, a minor consent form must be completed by the parent or legal guardian before the patient is seen. Click here to fill out the minor consent form.

Services FAQs

These medical clinics not only treat acute illness and injury, but we also offer:

  • Telehealth Visits
  • Lab Services
  • X-Ray Services
  • Physical Exams
  • Vaccines

Learn more about our services by clicking here.

You can be seen at an urgent care for most minor illnesses and injuries. Some of our top-seen ailments include:

  • COVID
  • Pharyngitis
  • Cough
  • UTI
  • Sinusitis
  • Upper respiratory infection
  • Abdominal pain
  • Foot, ankle, knee, and back pain
  • STDs

There are many more illnesses and injuries that can be treated. Click here for more information on urgent care services.

It is important to go to the ER if you are experiencing a life-threatening illness or injury including, but not limited to: chest pain, continuous bleeding, severe allergic reactions, severe shortness of breath, and more.

We offer the following physicals:

We do not perform pre-op physicals. Please schedule a visit with a primary care provider.

Looking for a primary care provider? Consider scheduling with a provider at our primary care, Platte River Medical Clinic. Click here to go to the Platte River Medical Clinic website.

Yes, we can add and remove stitches/sutures. We can remove stitches even if you received them from another healthcare provider.

Yes, Advanced Urgent Care provides online urgent care. Known as a telehealth visit, you can be seen for these visits at home, work, or on the go. You’ll meet with the provider on your smartphone, tablet, or computer. These visits are available 7 days a week.

Click here to learn more about telehealth visits and to schedule.

No, you will only pay for the telehealth visit so long as you come into the clinic the same day as your telehealth visit. If you come on a different day, you will be required to pay for a new visit.

At this time we only offer initial work comp visits. 

Due to the staffing shortages for x-ray techs at this time, some of our clinics have onsite x-ray services. Otherwise, we refer to our nearest clinic to perform the x-ray.

Curbside tests are facilitated through our partnership with Rapid Testing LLC. They will text/email you the results the same day as testing. If you need previous results, please call or text us at 303-659-9700.

If you were seen at one of our clinics by a provider and were tested during your visit, those results are available in your medical record or through the outside lab’s online portal if the test was sent to an outside lab to be analyzed.

It is up to the discretion of the provider if they will order blood testing, including pregnancy blood testing.

We apologize for any inconvenience, but we do not have onsite MRI, ultrasound, or CT scan. 

We offer x-ray services. Click here to learn more.

We do not offer flu shots at this time. Please schedule a flu shot with a primary care provider.

Looking for a primary care provider? Consider our primary care, Platte River Medical Clinic. Click here to go to the Platte River Medical Clinic website. These shots are available seasonally, typically October through February.

We do not remove or insert IUDs, nor do we prescribe birth control. Please schedule with a primary care provider.

Looking for a primary care provider? Consider scheduling with a provider at our primary care, Platte River Medical Clinic. They can remove and insert IUDs, as well as prescribe birth control. Click here to go to the Platte River Medical Clinic website.

We do not perform pap smears. Please schedule with a primary care provider.

Looking for a primary care provider? Consider scheduling with a provider at our primary care, Platte River Medical Clinic. Click here to go to the Platte River Medical Clinic website.

Billing FAQs

Yes, Advanced Urgent Care accepts most insurance plans including Medicaid and Medicare.

Click here for a list of accepted insurances.

We offer a discount to patients who are uninsured and paying at the time of service.

Discounted pricing can be found by clicking here.

We offer a discount to patients who are uninsured and paying at the time of service. We have two pricing tiers: $165 or $250. Keep in mind that we also accept Care Credit as a form of payment.

Please click here to read what is included in each tier.

Yes, we accept Care Credit as a form of payment. Make sure to go to your Care Credit portal and select Advanced Urgent Care as a payer.

If using a desktop computer, please click the “Pay Your Bill” button at the top of our website. If using your phone, the “Pay Your Bill” option is in the navigation menu.

You can also click here to pay your bill.

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We use a HIPAA compliant texting platform so that you can reach our clinics as quickly as possible.